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Berlin Airport uses AI to transform passenger enquiries
Berlin Brandenburg Airport (BER)has been recognised for its pioneering use of artificial intelligence in customer service, taking home the “Most Innovative Airport Initiative” award at a leading European aviation industry event.
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Airports bet big on AI as cybersecurity takes top priority
Nearly three in four airports are prioritising cybersecurity in their IT spend, while over half are preparing to deploy AI tools like machine learning and computer vision by 2027, according to SITA’s 2024 Air Transport IT Insights.
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AI airport alliance announces founder members
A new association targeting the challenges and opportunities that artificial intelligence (AI) can provide to airports has held its first official meeting with airports and industry.
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