December 4, 2025
by
Airports AI Alliance
Pittsburgh International Airport (PIT) has introduced an indoor-mapping system as part of its new terminal redevelopment. The mapping platform will operate across digital displays, kiosks, mobile devices and the airport website and provides interactive wayfinding to gates, amenities, retail and services.
The platform, which was supplied by Mappedin, displays live information including flight updates, parking availability and security wait times to streamline passenger flow.
Features such as QR-code positioning, screen-reader compatibility and barrier-free routing are included to help a broader range of passengers.
“It’s designed to deliver a more intuitive, cohesive, and carefully crafted airport journey from kerb to gate and back again,” said Deepak Nayyar, Executive Vice President and Chief Information Officer at Pittsburgh International Airport. “This new terminal reflects the Pittsburgh region, with thoughtfully designed spaces that meet the way people actually use the airport: family-style meet-and-greet areas, inviting outdoor green spaces before security, and technology that connects every part of the journey.”
Beyond improving passenger navigation, the digital mapping layer offers the airport a consolidated platform for spatial and operational information. By unifying data from flights, parking and security into a single system, the airport can adapt quickly to changes in layout or service offerings.
“Our all-in-one platform enables the airport to continuously connect with travellers, guiding them to destinations and services that matter most while providing data-driven insights that optimize operations and unlock non-aeronautical revenue,” said Yuval Kossovsky, Managing Director of Transportation at Mappedin.
The new mapping system will benefit passengers who are not familiar with the redesigned terminal layout as well as assisting airport managers to access spatial data and monitor passenger flow.
