December 8, 2025
by
Airports AI Alliance
Abu Dhabi Airports has signed a Memorandum of Understanding (MoU) with SITA to jointly develop an AI-driven platform dubbed iTAM (Intelligent Total Airport Management) that aims to integrate real-time data and operational decision-making across the entire airport ecosystem. The agreement will bring together data from airlines, ground handlers, air traffic control, government agencies and airport systems into a single shared operational data platform.
Under the MoU, Abu Dhabi Airports and SITA will explore how to build an operational data layer that merges previously fragmented sources of information. The iTAM platform will use advanced analytics, artificial intelligence and autonomous workflows to help airports “anticipate disruptions, optimise resources, and enhance safety, efficiency, and on-time performance.”
Andrew Murphy, Chief Information Officer at Abu Dhabi Airports, said the collaboration will help realise a long-held ambition for the airport: “By enabling Zayed International Airport to become one of the world’s first truly connected digital airports, and by powering this with iTAM at the core, we are creating a unified operational source of truth that accelerates growth and sets a new global benchmark for smart, seamless journeys.”
By consolidating data from across the airport — from airside operations to landside and terminal processes — the platform is positioned as a scalable foundation for end-to-end AI-driven airport management.
From SITA’s perspective, the collaboration offers a chance to reshape how airports operate globally. “Every operational choice affects airlines, passengers, and partners across the airport,” said SITA’s President for MEA, Selim Bouri. “By collaborating with Abu Dhabi Airports, we have an opportunity to co-create a smarter way of working, one that uses data and intelligence to make every decision more predictable and more efficient.”
Greater coordination across systems will help reduce delays, optimise resource use, and provide smoother passenger flows. By linking previously siloed data sources — from air traffic control to ground handling — the platform aims to anticipate disruptions and support real-time decision-making.
Photo: Abu Dhabi Airports
