Playbook: How to deploy AI to transform airport operations (Full)
Airports worldwide are exploring how artificial intelligence can enhance operations, improve resilience, elevate passenger experience, and strengthen safety. Yet many face the same obstacles: legacy infrastructure, fragmented data systems, unclear governance, uneven workforce readiness, and uncertainty about which AI opportunities genuinely deliver value.
To help address these challenges, the Airports AI Alliance has produced a Playbook that offers a structured, strategic pathway forward. Spanning 85 pages, this members-only resource is designed for airport executives, CIO/CTO teams, operations leaders, innovation units, digital transformation managers, and regulators seeking a practical, evidence-based framework for progressing from early experimentation to enterprise-level AI deployment.
The Playbook draws on insights from senior airport leaders at Atlanta, Barbados, Cincinnati, Edmonton, Fraport, Incheon, MAG, Miami, Schiphol, Toronto Pearson, Vienna, Zurich, and others; contributions from technology and strategy experts at AWS, BCG, Bentley Systems, NVIDIA, Wipro, Xovis and Zensors; and real-world case studies demonstrating what successful AI adoption looks like in complex, safety-critical environments.
In the full, 85-page Playbook, you’ll learn:
- How to assess AI readiness across leadership, culture, data quality, and infrastructure
- How leading airports prioritise use cases using transparent, outcome-driven frameworks
- How to design governance models covering ethics, cybersecurity, compliance, and risk
- How to modernise data and computing systems using hybrid cloud and federated stewardship
- How to move from pilots to scalable AI through disciplined proof-of-concept cycles
- How to future-proof AI strategy through enterprise platforms, workforce development, and continuous improvement
This Playbook is available exclusively to Airports AI Alliance members. To gain access, become a member now.
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