Crystal is a leader in Deloitte’s Government and Public Sector Enterprise Performance practice with over 20 years of experience leading operational improvement and technology-focused transformations including with major international airports such as LAX. She serves clients with a focus on financial and operational modernization designed and implemented with business process improvement at the center

Crystal has a wide-ranging background to include technology transformation, agile system development, supply chain management, financial operations, and change management. She has a demonstrated track record of achievements and results in planning, leading, and executing successful teams to improve operational performance in complex environments.